Category
Support & Service
Live chat, shared inboxes and help desks.
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Aircall Puts a Shared Business Phone Line Inside the CRM
Aircall runs a team’s phone system in the browser and syncs every call automatically into whatever CRM or helpdesk tool the team…
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Crisp Merges Every Support Channel Into One Customer Thread
Crisp pulls live chat, email, WhatsApp, and social messages into a single shared inbox, with one thread per customer instead of a…
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Gorgias Brings Shopify Order Data Into Every Support Ticket
Gorgias pulls a Shopify store’s order history, shipping status and revenue data straight into every support ticket, so an agent isn’t tab-switching…
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LiveAgent Puts Phone, Chat, and Email in One Ticket Queue
LiveAgent puts phone support in the same queue as email and chat tickets, so a support rep isn’t juggling a separate phone…
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LiveChat Answers Pre-Sale Questions Before Shoppers Leave
LiveChat turns a website’s contact page into a live conversation, catching a shopper mid-hesitation instead of losing them to a bounce. For…
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Tidio Automates Small Business Chat With Its Own AI Agent
Tidio puts a chatbot on a small business’s website that’s already trained on that business’s own help content, so it doesn’t take…